Questions people ask before they call.
What we handle, how the three services fit together, how pricing works, and where our scope ends. Choose a topic below or browse every question.
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Getting started
What we do, how the three services fit together, and how pricing works.
6 questionsWhat is Perch Crew?
A home care and handyman repair company for people who want a trusted crew to keep up with the house. Home Care follows a quarterly maintenance calendar and includes the Home Plan. Home Repair is our separately scoped handyman service.
Do I need to join anything to get started?
No. You can request a standalone handyman Home Repair visit starting at $275, buy the Home Plan separately for $795, or choose Home Care for $149 a month with an annual agreement. Home Care includes the $795 Home Plan.
How is pricing determined?
Our handyman service starts at $275 for a standalone visit. Separately scoped repair work starts at $165 when it’s added to a scheduled Home Care visit. It is not included in the membership. We confirm the final price based on scope before work begins. The Home Plan is $795 for the first year and $595 for annual updates. Home Care is $149 per month with an annual agreement. Four quarterly visits follow the standard maintenance calendar, and the $795 Home Plan is included. Handyman work is scoped and priced separately.
Is this rental property management?
No. We work with people who own and live in their homes. We don’t collect rent, manage tenants, or administer leases.
Do you manage large remodeling projects?
Not currently. Home Repair covers handyman, maintenance, and small repair work. A larger remodel is outside what we take on today.
What areas do you serve?
Selected communities in the Twin Cities west metro. See the service area page for the current list, and get in touch if your city isn’t listed so we can confirm your address.
Home Care
How quarterly visits keep the Home Plan and the house current.
7 questionsWhat is Home Care?
A $149-per-month annual membership for homeowners who want someone else to keep the maintenance calendar moving. We visit quarterly, complete the standard seasonal maintenance activities, notice and raise developing issues, and keep the included $795 Home Plan current.
How is Home Care different from calling a handyman when something breaks?
Home Repair is our handyman service for the job in front of you. Home Care is the scheduled relationship: four quarterly visits following a standard maintenance calendar, with the $795 Home Plan included. Home Care is not a bank of handyman hours. Repair work is scoped and priced separately.
How often do Home Care visits happen?
Quarterly: four visits a year, one each season. We confirm exact dates and any property-specific adjustments when your plan begins.
Is a Home Care visit an inspection?
No. We notice and raise developing conditions as part of the visit, but that’s not a substitute for a licensed inspection, engineering evaluation, or code-compliance review.
How do you keep track of my home?
Every quarterly Home Care visit updates the included Home Plan and property record. If you already have a Home Plan, a Home Repair job can update it too. A standalone repair does not require a plan.
What does Home Care cost?
Home Care is $149 per month with an annual agreement. Four quarterly visits follow the standard maintenance calendar, and the $795 Home Plan is included. Handyman work is scoped and priced separately.
Are handyman repairs included in Home Care?
No. Home Care covers the standard quarterly maintenance calendar and includes the $795 Home Plan. Handyman repairs, installations, and punch-list work are separate Home Repair jobs. Separately scoped repair work starts at $165 when added to a scheduled Home Care visit.
Home Plan
What the included plan holds, how it stays useful, and how to buy it separately.
10 questionsWhat do I actually receive?
A written plan, a 3D Matterport scan, and a property record covering the whole home: priorities for now, this year, and later, a maintenance calendar, project sequencing, system and equipment records, manuals, warranties, service history, and a three-to-five-year roadmap.
What lives in the digital property record?
Completed work, maintenance and improvement calendars, system and appliance details, model and serial information, manuals, warranties, service history, open decisions, photos, and the reasoning behind major priorities. It’s organized around the property, not around one visit.
How does the Home Plan fit with Home Care?
Every Home Care membership includes the $795 Home Plan. It keeps priorities, recurring maintenance, completed work, and what should happen next connected. If you only need the plan, it is also available separately for $795 in the first year, with separate annual updates at $595.
Does completed work update the plan?
Yes. A repair we complete, a condition noticed during a Home Care visit, or a completed maintenance item all become part of the property record, and the plan’s priorities and roadmap update around them.
Does the plan include my improvement ideas too?
Yes. Improvements belong beside maintenance and repairs because timing and dependencies matter. We organize ideas into a practical sequence so you can see what belongs now, what should happen first, and what can wait.
Is this a home inspection?
No. The Home Plan can use an existing inspection report, service records, warranties, and what you’ve noticed as inputs, then organize them into priorities and a roadmap. It’s not an engineering evaluation, a code-compliance review, an appraisal, or a technical diagnosis.
My house is newer and in good shape. Is there anything here for me?
Often yes, and the plan usually looks different. For a newer home the value is less about deferred repair and more about knowing when major systems will need attention, what the warranty position is, and how to sequence the improvements you actually want.
How long does it take and what’s required of me?
We walk the property with you and talk about how you use the home, what has been bothering you, and what you want to improve. We review whatever records you already have, but you don’t need to organize your paperwork before we arrive.
What does the Home Plan cost?
The Home Plan is $795 first year. Annual updates are $595 when purchased separately. The $795 Home Plan is included with an annual Home Care agreement.
What’s not included in the Home Plan?
The plan gives you priorities, sequencing, and a property record. When purchased by itself, it does not include quarterly maintenance or handyman repair work. Home Care includes the plan and the maintenance calendar. Home Repair is always scoped separately.
Home Repair
How repairs get completed as they come up, plus what stays outside our scope.
5 questionsWhat kind of repairs do you handle?
Doors and hardware, trim and finish carpentry, drywall patching, caulking and weather sealing, shelving and small installations, cabinet adjustments, railings, minor exterior repairs, and general seasonal maintenance and punch-list work. If you’re not sure whether something is in scope, ask.
Can I request Home Repair by itself?
Yes. Home Repair is our professional handyman service, and no membership or Home Plan is required. Standalone visits start at $275. We confirm the scope and final price before work begins.
What happens when a job needs a licensed plumber, electrician, or HVAC technician?
We’ll tell you plainly rather than attempt it. We are not currently licensed for electrical, plumbing, HVAC, or other regulated trade work, and we won’t imply otherwise. We can point you toward the kind of professional the job actually needs.
Can I keep a running punch list and have you work through it over time?
Yes. Tell us what’s on it and we’ll take care of what’s in scope, in one visit where that’s practical or over a couple of visits when the list is longer.
What does Home Repair cost?
Our handyman service starts at $275 for a standalone visit. Separately scoped repair work starts at $165 when it’s added to a scheduled Home Care visit. It is not included in the membership. We confirm the final price based on scope before work begins.